Introduction
MindCare Wellness (“MindCare,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit our website, use our patient portal, or receive care at our clinics or through virtual services.
Information we collect
We may collect the following types of information:
- Personal information — name, email address, phone number, mailing address, and date of birth.
- Health information — medical history, symptoms, diagnoses, treatment records, and insurance details provided during care.
- Usage information — pages visited, device type, browser, IP address, and cookies used to improve site functionality.
- Communications — messages you send through contact forms, email, or patient messaging.
How we use your information
We use collected information to:
- Provide, coordinate, and improve healthcare services
- Schedule appointments and communicate about your care
- Process insurance claims and membership billing
- Respond to inquiries and send service-related notices
- Comply with legal and regulatory requirements, including HIPAA where applicable
How we share information
We do not sell your personal information. We may share information with healthcare providers on your care team, insurance payers, laboratories, and service vendors who assist with operations — all under appropriate agreements and legal safeguards.
Your choices
You may request access to, correction of, or deletion of certain personal information, subject to legal and clinical record retention requirements. To exercise your rights, contact us at info@mindcarewellness.org.
Security
We implement administrative, technical, and physical safeguards designed to protect your information. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.
Children’s privacy
Our website is not directed to children under 13. Pediatric care may be provided with appropriate guardian consent through our clinical services.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact us
Questions about this Privacy Policy? Contact MindCare Wellness at info@mindcarewellness.org or (888) 808-2069.